An All-Inclusive
Web Services Blog


An All-Inclusive
Web Services Blog

Avoid These 5 Website Design Mistakes 2023
Web Design Small Businesses


At BC Web Services, we understand that small business owners have a lot on their plate, and sometimes, web design can take a back seat. One of our core services, web design small businesses, focuses on this very fact. However, your website is often the first impression potential customers have of your business, so it’s crucial to ensure it’s designed effectively.

For example – if you’re a roofing company and are considering investing in design companies for small business web design – you might say wow, it’s a few thousand dollars! If you generate one additional lead for a $10k – $15k roof you’ve recouped your investment in the first lead.

We’ve seen some common web design mistakes made by small business owners that can hinder the effectiveness of their website. In this blog post, we’ll identify these mistakes and provide actionable tips on how to fix them.


Introduction - Small Business Website Design

In today’s digital landscape, having a well-designed website is critical for small businesses. With the increasing reliance on the internet for finding products and services, a visually appealing and user-friendly website can make or break the success of a small business. As we look ahead to 2023, it’s important for small business owners to understand the common web design mistakes to avoid and ensure they have the best website possible.

The goal of this article is to provide small businesses with valuable tips to avoid common web design mistakes in 2023. Whether you are just beginning to build a website for your small business or are looking to revamp your existing site, these tips will help you create a professional and engaging online presence.

Importance of Proper Web Design:

To start, one of the biggest mistakes small businesses make is using a generic template for their website design. While templates can be a quick and affordable solution, they often lack the unique branding and customization options that will set your business apart from the competition. Instead, consider investing in a design agency or a web development team to create a custom website that reflects your brand’s identity and values.

Another common mistake is neglecting to ensure that your website is mobile-friendly. With the majority of internet users accessing content through their smartphones, it’s crucial that your website adapts to different screen sizes and offers a seamless user experience across devices. An experienced web design agency can help you optimize your small business website for mobile, improving your chances of attracting and retaining customers.

Avoid Common Mistakes -Small Business Website Design

Finally, the article will address the importance of clear navigation and intuitive user experience. Small businesses often make the mistake of cluttering their website with excessive information or complicated navigation menus, making it difficult for visitors to find what they’re looking for. By prioritizing simplicity and organized information, you can ensure that users can easily navigate your website and find the information they need to make a purchase or engage with your business.

By following these tips, small businesses can avoid the common web design mistakes and build a website that not only looks great but also helps them achieve their goals, whether it’s generating leads, increasing sales, or establishing an online presence for their brand. In the competitive business landscape of 2023, a well-designed website is a powerful tool for small businesses to succeed in the digital world.

Mistake -  Lack of Clear Navigation Best Practices

In today’s digital age, having a strong online presence is vital for any business looking to thrive and grow. With the popularity and accessibility of tools like Shopify, creating an ecommerce website and launching an online store has never been easier. However, one aspect that is often overlooked in the quest for high-quality web design services is the importance of clear navigation.

Importance of Easy Navigation for User Experience

Navigation plays a crucial role in providing a positive user experience, ensuring that visitors can easily find what they are looking for and navigate through the website smoothly. A well-designed navigation system not only enhances user satisfaction but also helps achieve business goals, such as increasing conversions and sales.

One common mistake businesses make in their web design is overcrowding their menus. The abundance of options can overwhelm users and make it difficult for them to find what they need. Instead, a clean and concise menu structure with clear headings and subheadings can make a significant difference in guiding users to the right pages. By organizing information effectively, businesses can ensure that visitors spend more time on their site, increasing the chances of conversion.

Moreover, excessive drop-down options can also confuse and frustrate users. It is important to strike a balance between providing enough information and overwhelming visitors with too much clutter. Streamlining the navigation process by limiting drop-down options and simplifying menus will greatly enhance the overall user experience.

Utilizing Clear Headings and Subheadings

Clear headings and subheadings are essential for helping users quickly identify the content they are seeking. By using descriptive and concise labels, businesses can ensure that visitors understand the purpose of each page and navigate accordingly. This can also benefit search engines in indexing and ranking web pages, improving the website’s visibility and attracting more organic traffic.

In conclusion, the lack of clear navigation can significantly hinder the user experience on websites for small businesses. By prioritizing easy navigation and incorporating clear headings and subheadings, businesses can create an intuitive and user-friendly online store that not only promotes customer satisfaction but also drives conversions and helps achieve their overall business goals.

Mistake - Slow Load Times

In today’s fast-paced digital world, slow load times can be one of the biggest turn-offs for potential customers visiting a website. Whether it’s an e-commerce platform, a news outlet, or a digital agency, all websites need to prioritize improving load times to ensure a seamless user experience. Slow load times not only frustrate users but can also have a significant impact on a website’s search engine optimization (SEO) rankings.

What does SEO even mean?

At BC Web Services, we provide a free site audit that includes a speed test because site performance is SO critical. First and foremost, slow load times can severely affect the user experience. With attention spans shorter than ever, users expect websites to load quickly and efficiently. If a website takes too long to load, potential customers may quickly lose interest and move onto a competitor’s website. This means businesses have a very small window of opportunity to captivate their audience and make a positive impression. Slow load times can lead to high bounce rates, indicating that users are leaving the website without exploring further, which can ultimately result in lost revenue or clients.


Furthermore, slow load times can have a negative impact on a website’s SEO rankings. Search engines like Google prioritize websites that provide a seamless user experience, which includes fast load times. Websites with slow load times are more likely to be ranked lower in search engine results pages (SERPs), making it harder for potential customers to find them.

Optimize Content for Load Speed

To improve load times and enhance user experience, there are several strategies that businesses can employ. Optimizing images and videos is one effective way to reduce load times. Compressing these visual elements without compromising quality can significantly improve website performance. Additionally, caching techniques can be utilized to store frequently accessed data and serve it quickly when needed, reducing loading times. Compression techniques, such as Gzip, can also be applied to compress files and reduce their size, resulting in faster load times.

By prioritizing faster load times and implementing strategies such as image and video optimization, caching, and compression, businesses can create an aesthetically pleasing and user-friendly website that will help attract and retain potential customers. Furthermore, this optimization will also contribute to improved SEO rankings and a higher chance of converting website visitors into loyal customers.

Non-Responsive Design - Small Business Website Design

 In today’s digital age, having a strong online presence is crucial for businesses, especially for small ones. With the ever-increasing use of mobile devices, responsive website design has become an essential aspect of web development. However, not all businesses are aware of the importance of this design strategy, leading to the creation of non-responsive websites that can deter potential customers. 

What is Responsive Design?

Check out this post dedicated to responsive web design for a deeper dive -> BC Blog Post – Responsive Design

Responsive design refers to the practice of creating websites that smoothly adapt to various screen sizes and devices. This approach ensures that users have a seamless browsing experience, regardless of whether they are accessing a website on a desktop, laptop, tablet, or smartphone. With the increasing reliance on mobile devices, it is imperative that businesses prioritize responsive design to engage mobile users effectively.

Testing a website across different devices and screen sizes is another crucial aspect of responsive design. This process allows businesses to identify any issues or inconsistencies and make necessary adjustments to optimize the viewing experience for all users. By testing a website on various devices, such as smartphones, tablets, and different screen resolutions, businesses can ensure that their website performs flawlessly across the board. Google has a really cool mobile testing tool that is great to ensure your website is mobile-friendly!


In conclusion, non-responsive design can hinder a small business’s chances of attracting and retaining customers in the increasingly mobile-oriented world of 2023. By adopting best practices and working with top web design companies that specialize in responsive design for small businesses, they can create a visually appealing and user-friendly website that establishes a strong online presence. Ultimately, investing in responsive design will not only boost user engagement and satisfaction but also drive more traffic and conversions for small businesses. 

Poor Content Structure - How A Design Company Can Help

In today’s digital age, having a professional website is crucial for any small business. A well-designed website not only increases visibility and credibility but also serves as a powerful marketing tool. However, one common mistake that many small business owners make when designing their websites is poor content structure. 

Organizing content in a logical and intuitive manner

Content structure refers to the way information is organized and presented on a website. It encompasses factors such as the use of headings, bullet points, paragraphs, and overall readability. A poorly structured website can be overwhelming for visitors and can lead to confusion and frustration. 

A web designer who specializes in design for small businesses knows the importance of organizing content in a logical and intuitive manner. By structuring the information effectively, visitors can easily navigate through the website, find the information they are looking for, and understand the message the business wants to convey. 

Utilizing headings, bullet points, and paragraphs can greatly enhance the readability of a website. Headings provide a clear hierarchy and help break up the content into manageable sections. Bullet points can be used to highlight key points, making the information more scannable. Paragraphs should be kept concise and to the point, allowing for easy reading and understanding. 

Keeping paragraphs and sentences concise and to the point

In addition to aesthetics, content structure also plays a crucial role in search engine optimization (SEO). Search engines rely on clear and cohesive structure to understand the content of a website. By optimizing the structure, small business owners can improve their website’s visibility and rankings in search engine results. 

If you are a small business owner looking to create a website for your small business, it is essential to work with a professional website designer who understands the importance of good content structure. A reputable digital marketing agency can connect you with experienced designers for small businesses who can create a visually appealing and well-structured website that effectively communicates your brand’s message to your target audience.

Lack of Call-to-Action Buttons - Design Agency Expertise

In today’s digital landscape, where businesses of all sizes rely heavily on their online presence to thrive and grow, the design and development of a well-designed website is crucial. Design elements such as typography, color schemes, and imagery play a significant role in capturing visitors’ attention and keeping them engaged. However, one design aspect that often gets overlooked is the lack of call-to-action buttons.

Call-to-action buttons, often abbreviated as CTAs, are essential in guiding users towards desired actions on a website. Whether it’s signing up for a newsletter, making a purchase, or downloading a resource, CTAs serve as direct prompts for users to take a specific action. Unfortunately, many websites fall short in incorporating clear and prominent CTAs.

Guiding Users Towards Desired Actions - CTA Design

Aesthetically pleasing and user-friendly websites are undoubtedly important, but without strategic CTAs, there is a missed opportunity to convert potential customers or clients. Web design agencies, therefore, should prioritize designing CTAs that stand out and are easily noticeable. Buttons should be visually distinct from the rest of the page, using colors that command attention without overwhelming the overall design.

Moreover, responsive design should be considered when designing CTAs. A well-designed CTA button should be visible and accessible regardless of the device or screen size. As more and more users access websites through mobile devices, neglecting responsive design can result in frustrating user experiences and potentially deter users from taking desired actions.

A/B Testing CTAs to Optimize for Productivity

To ensure optimal results, web designers and developers should constantly test different variations and placements of CTAs. With A/B testing, businesses can compare the effectiveness of different designs, copy, and placements. This data-driven approach enables web designers to make informed decisions and fine-tune the design to maximize conversion rates.

In conclusion, the lack of call-to-action buttons is a common oversight in the design and development of websites, including e-commerce websites. By recognizing the importance of guiding users towards desired actions and incorporating clear and prominent CTAs, businesses can enhance user experience and improve conversion rates. Testing different variations and placements of CTAs is essential for achieving optimal results and ensuring the success of online ventures.


 In today’s digital age, having a strong online presence is crucial for the success and growth of any business. Whether it’s through social media, online advertisements, or a company website, effective development and marketing strategies are vital to reaching and engaging with potential customers. One important aspect of these strategies is ensuring that your website is visually appealing, user-friendly, and optimized for search engines.

While the idea of creating and maintaining a website can be daunting, especially for small to medium-sized businesses with limited resources, there are numerous resources available that can simplify the process. Free website builders, for example, offer easy-to-use templates and drag-and-drop features that allow business owners to create a professional-looking site without any coding knowledge. Additionally, there are marketing services specifically catered to small businesses who are looking to improve their online presence.

SEO is a Crucial Part of Your Site's Design and Structure

Aside from aesthetics and functionality, search engine optimization (SEO) is a crucial component of any website. Ensuring that your website ranks high in search results means more exposure for your business and increased chances of converting visitors into customers. This can be achieved through various techniques, such as using relevant keywords, optimizing site speed, and generating high-quality backlinks.

When designing or redesigning a website, it’s important to take into account the latest design trends and continuously improve your online platform. Staying updated with the ever-evolving digital landscape is key to staying ahead of the competition. In a previous article, we discussed five common web design mistakes to avoid. Now, we will recap these mistakes and emphasize the importance of implementing the tips mentioned to enhance your small business website.

By incorporating these tips and staying up to date with the latest design trends, small business owners can enhance their online presence and improve the user experience on their website. So, let’s dive into the recap and start making those necessary improvements.

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